Privacy Policy

At LJ Insulation & Coatings, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.ljsolutions.co.nz). By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, phone number, and any details you provide through contact forms or inquiries.
• Information related to service requests or quotes.

1.2 Automatically Collected Data
When you visit our website, certain data is automatically collected, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Device type and operating system
• Referring website
• Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and service requests
• To improve website performance and user experience
• To analyze traffic and optimize our marketing efforts
• To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information with third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may be used to:

• Analyze website traffic (Google Analytics)
• Improve marketing and advertising strategies
• Remember user preferences

You can control or disable cookies through your browser settings. However, doing so may impact website functionality.

4. Data Security & Retention

We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure. Data is retained only for as long as necessary to fulfill its intended purpose or comply with legal requirements.

5. Third-Party Services

We may use third-party services for analytics, marketing, and website functionality. These services have their own privacy policies:

• Google Analytics 
• Facebook Ads 

By using our website, you consent to data collection by these services.

6. Your Rights & Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Restrict or object to data processing
• Opt out of marketing communications

To exercise these rights, please contact us via our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website indicates your acceptance of the updated policy.

For any questions regarding this policy, please reach out through our contact page at www.ljsolutions.co.nz